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Terms & Conditions

We accept payment via PayPal; you do not need to have a PayPal account in order to complete your transactions.

Orders will be processed on the next business day once your payment has been received. We will notify you via e-mail to advise that your order has shipped. Delivery time is approx between 2-7 days, depending on your location. Please ensure proper shipping information is provided to prevent any delays.

If you require a RUSH order, please contact us at: info@pink-peony.ca with the details as to the date your order is needed. We will try our best to accommodate your requests, however due to volume, we may not be able to accommodate all RUSH orders.

The standard shipping costs are as follows:
Ontario: $10.00
Rest of Canada $12.00
**For large orders over $125.00, you will be contacted and notified if the shipping cost exceeds the standard cost. **

We are currently only shipping within Canada. If you require international shipping, please contact us before submitting your order for shipping details.

Return Policy

We will gladly refund/exchange any unused product within 20 days from the date of purchase for a full refund, excluding shipping. If the post mark date is after the 20th day, a 10% restocking fee will apply. Any item retuned that is deemed used and not in original condition will be returned to the customer at their expense. All refunds will be processed once the returned item has been received and deemed to be in its original condition.

**All returned items must be accompanied by an RFA form which must be signed by the customer**

By using the Web Site, including browsing, you signify your consent to abide by the terms and conditions set out within this Web Site Terms and Conditions. These terms and conditions may be revised at any time, and by using the Web Site, you consent to be bound by any such revisions in effect at the time of use.

The information provided on the Web Site should be accessed and used with discretion, on an "as is" basis. Pink-Peony.ca will exercise reasonable efforts to ensure that the information contained in the website are current and up-to-date. However, we do not guarantee, whether expressed or implied, that the website and the information contained will be error free or accurate or current at all times. Such errors may relate to pricing or product description. Pink-Peony.ca reserves the right to correct any errors or inaccuracies, and to update any information without prior notice.

COPYRIGHT

All contents, including but not limited to, all text, design, graphics, illustrations, images, photographs, and all organization and presentation of such content are subject to intellectual property rights. Pink-Peony.ca reserves complete and full rights. You may copy electronically or print hard copies of any of the web pages for your own personal non-commercial and lawful use.

LIABILITY

PinkPeony.ca shall not be held liable for any damages in any manner arising out of, or related to access to or use of, or inability to use the Web Site, including but not limited to liability for damages, including lost profit or income, business interruption or loss of data, even if Pink-Peony.ca has been advised of the possibility of such damages. DISCLAIMER

Pink-Peony.ca does not guarantee or warrant that the Web Site will be accessible without interruption or that the Web Site or the server that runs the Web Site are free from errors, defects, viruses, design flaws or omissions, or other harmful components. ENTIRE AGREEMENT

The Web Site User Agreement, along with the Web Site Privacy Policy, constitutes the entire agreement between Pink-Peony.ca and you as the user, and supersedes all written or oral agreements previously made with respect to this subject matter.

Pink-Peony.ca does not give, rent or sell your personal information to any organization or individual without your consent, unless required to by law.

For further inquiries pertaining to the terms and conditions, please contact: info@pink-peony.ca.